The All India Institute of Medical Sciences has implemented the ABHA-based Scan and Share facility to reduce waiting times and streamline the registration process for patients visiting the hospital.
Utilising the ABHA-compatible Personal Health Record application, patients can simply scan a designated QR code and instantly receive a unique token number. When their token is displayed, patients can directly approach the counter, eliminating the need for waiting in line.
“The implementation of ABHA-based Scan and Share facility has yielded remarkable results with AIIMS occupying the first position, having issued an impressive 73,700 ABHA-based SCAN and SHARE OPD tokens to date. This achievement further reinforces the hospital’s dedication to providing efficient and patient-centric healthcare services”, said the hospital. It said that with this cutting-edge technology, AIIMS has demonstrated its commitment to leveraging digital solutions for the benefit of its patients.
“Our goal is to continuously improve the patient experience at AIIMS New Delhi. The ABHA-based Scan and Share facility allows us to reduce waiting times and streamline the registration process, ensuring a more convenient and hassle-free experience for our patients,” said Dr. M Srinivas, director AIIMS.
Dr. Rima Dada, Professor In-charge, said that the patients had to endure long queues at OPD registration counters resulting in discomfort and inconvenience. With the introduction of the ABHA-based Scan and Share facility, patients can now effortlessly bypass these queues, making their hospital journey more comfortable and hassle-free.